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Have you ever wondered what to do if you need help with Vertabelo? Find the available options here.
The first place to look for help is the Vertabelo documentation. You can find it at https://www.vertabelo.com/documentation. It provides detailed information on managing your documents, logical data modeling, physical data modeling, and SQL scripts. There’s also a FAQ section on our site to help you quickly get answers to common questions.
If you cannot find a solution in the FAQs or the documentation, visit our support site at https://support.vertabelo.com/. There’s also a link to it at the bottom of the Vertabelo website:
On the support site, you can ask questions, request or vote for new features, and report problems.
To search for a specific topic, use the search bar at the top of the page. If you haven’t found what you were looking for using search, you can click Add a new one to create a new issue.
You can submit either a public or a private topic. Describe your issue in the space provided and choose the category that best matches your topic. There are four categories to choose from: Ideas, Questions, Bugs, and Praises.
The Help menu in the Vertabelo modeler is another place to get answers. When you open a Vertabelo model, you will find the Help menu on the top menu bar. Click on it to see all the available options. We’ll briefly discuss each option.
The first option is Take application tour. Click on it to see a tutorial on using Vertabelo.
Follow the steps in the tutorial to get familiarized with Vertabelo.
To see all the useful keyboard shortcuts, choose Keyboard shortcuts.
You’ll be able to see all the keyboard shortcuts available in Vertabelo.
If you want to visit the Vertabelo website, choose Vertabelo website. Our website will open in a new browser tab.
To go to the Vertabelo documentation, choose Documentation.
If you have any questions about Vertabelo, it’s a good idea to look at our Frequently Asked Questions. Choose FAQ from the Help menu to get redirected to our FAQ page.
If you want to ask a question on our support site, click Ask a question. You will be redirected to the support page.
If you’d like to request a new feature on our support site, choose Request a feature.
If you would like to report an issue or a bug on our support site, choose Report a problem.
Finally, remember that you can always email us at contact@vertabelo.com.
